Should you be hearing from your cleaner?—Yes!

Most of us do not want to see or hear from our cleaners. We like that they come like ghosts in the night, leaving our work places clean and secured with minimal disruption. In fact, we rarely think of them — until something goes wrong. Silence is not always golden.

What you should expect from your cleaning service

Premier cleaning service companies such as ours understand that the client is best served through good communication with both the cleaner of their facility and their cleaning company. Like in any other healthy relationship, communication between the client and their cleaning service should be clear, honest and ongoing.

  • Your cleaning service should be keeping you informed on:
  • Any unusual activity on your property
  • Anything that looks out of place
  • Security breaches
  • Items that need fixed or replaced

A relationship built on communication

There can be a healthy relationship between the client and cleaning service that encourages accuracy, consistency, understanding, flexibility and excellence.

Communication tools we use at Executive Cleaning:

  • Interactive logbooks
  • Supervisor inspection reports
  • Regular calls from a manager

Regular communication should be expected from a quality cleaning service for your safety and efficiency. If you are not hearing from your cleaner, let them know that you would like a communication plan.

Five qualities to look for in a medical cleaning team

Health care facilities often face the challenge of finding a top quality janitorial team. Cleanliness directly impacts the safety of patients and employees as well as the reputation of your practice. It is critical that your medical cleaning team has these five qualities to properly and effectively clean your health environment.

1. Knowledge

A medical cleaning team should be fully knowledgeable about cleaning health facilities as well as standards set by HIPAA. Cleaning staff should understand how to safely handle contaminants, effectively sanitize and the sources of infection and cross contamination.

2. Consistency in quality

Consistency is paramount, as medical facilities rely on cleanliness to ward off staphylococcus, MRSA and other dangerous viruses. Your janitorial team should be using cleaning practices that exceed terminal cleaning standards and regulations.

3. Attention to detail

Your medical cleaning team must pay attention to every detail and monitor the environment continuously with regular inspections. High touch areas as well as floors should be cleaned meticulously to control infection.

4. Training and experience

Make sure that your cleaners have health-specific training, specialized gear and the proper equipment. They should have experience in chemical handling and controlling bloodborne pathogens while keeping confidential documents secure.

5. Certified Products

Your cleaners should use certified cleaning products appropriate for medical facility cleaning. These products should have maximum results to disinfect, sanitize and deodorize your health environment.

Contact us

We can provide medical cleaning for hospitals, clinics, medical office buildings and much more. Contact us to learn more about our services today.

Five things the best janitorial cleaning companies do differently

There are several qualities to evaluate when it comes to choosing the right janitorial cleaning company for your facility. The best companies are experienced, honest and understand that their work reflects on the impression you give to your customers.

Qualities to look for in a janitorial cleaning company

1. Communication

Communication should be proactive and clear. Does your cleaning service make necessary adjustments to give what you’re paying for? We give log books to our clients where they can leave and receive notes on anything that needs fixing or extra care. A supervisor inspects the communication and oversees the project to ensure that these needs are met.

2. Customer care

The best janitorial cleaning companies have a system in place for customer care, such as accepting special requests and responding to emergencies. Our management team is readily available to clients to answer questions and to address any concerns.

3. Quality assurance process

How does your cleaning service ensure superior results? We have a six-point Clean Guarantee checklist in place to ensure the highest quality assurance for every project:

  • Hiring process
  • Training process
  • Customized client checklist
  • Client communication log book
  • Supervisor inspections
  • Operations manager inspections

4. Employee supervision

You should be able to trust your cleaning personnel, especially after hours. Our staff is insured, bonded, background checked and drug-screened. We supervise our technicians to ensure that  HIPPA is observed and sensitive business documents remain secure and undisturbed.

5. Professionalism

You should expect service that is detailed, efficient and professional. We make sure that your expectations are met by developing a customized plan for your project. Our personnel is on time with all equipment and are highly trained.

Contact us

Executive Cleaning has all of these qualities in place to ensure the best cleaning results. Contact us to learn more about our janitorial cleaning services in Eugene, Albany and Salem.

What you should expect from your janitorial service

What should you expect from your janitorial service? Some people expect premier service at the lowest cost. Others are willing; it seems, to pay a premier price for just adequate service. That old saying is true: “You get what you pay for.” In order to help you get the best value in janitorial services, here are some non-negotiable qualities you should expect from your janitorial service provider.

A proactive communications plan

You should expect clear, transparent and honest communication from your service provider. They should be focused on fixing issues.

Workers who are background checked and drug screened

You have the right to know who is in your building and to be comfortable with personnel, especially after hours.

Trained and supervised cleaners

You should expect to have cleaners who have been thoroughly trained and who are supervised by individuals who can regularly inspect their work, teach effect techniques and help in solving issues that may arise.

An attentive management team

You should expect responsive, friendly and effective customer service. Your cleaning service’s management team should be proactive, engaged and accessible.

Contact Us

If your current cleaning service does not meet or exceed these basic qualifiers, please call Executive Cleaning Services and inquire about our Quality Assurance Process and Clean Guarantee.

Prevent sickness with professional office cleaning

Minimizing risks of the flu and cross contamination is key to maintaining a healthy and productive work environment. With many people working in close proximity to each other in an office, professional office cleaning is the best solution to preventing the spread of germs.

Cross contamination of hot spots

It is critical to disinfect the “hot spots” or high germ zones when it comes to preventing sickness in the office. Common office hot spots include:

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High touch areas

  • Bathrooms
  • Conference rooms
  • Lobbies
  • Door knobs
  • Light switches
  • Copy machines and printers
  • Hand rails
  • Elevators


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Personal and front desks

  • Phones
  • Keyboards
  • Computer mice

Break rooms and kitchens

  • Counter tops
  • Microwaves
  • Refrigerator handles
  • Coffee pots


Professional office cleaning in Eugene

Executive Cleaning can service all areas of the office and uses cleaning practices that properly disinfect for the highest cleaning results.

  • We use cleaning products that properly kill germs but are gentle on people and office equipment
  • We meticulously target all hot spots, especially doorknobs, light switches, desks, phones, kitchens counters and bathrooms.
  • Sensitive business documents remain secure and undisturbed
  • During medical (terminal) cleaning, we follow proper disinfecting procedures and ensure that HIPAA is observed.

Contact us

We provide professional office cleaning in Eugene-Springfield, Albany and Salem, Oregon. Contact us to learn more about our services today.