What should you expect from your janitorial service? Some people expect premier service at the lowest cost. Others are willing; it seems, to pay a premier price for just adequate service. That old saying is true: “You get what you pay for.” In order to help you get the best value in janitorial services, here are some non-negotiable qualities you should expect from your janitorial service provider.
A proactive communications plan
You should expect clear, transparent and honest communication from your service provider. They should be focused on fixing issues.
Workers who are background checked and drug screened
You have the right to know who is in your building and to be comfortable with personnel, especially after hours.
Trained and supervised cleaners
You should expect to have cleaners who have been thoroughly trained and who are supervised by individuals who can regularly inspect their work, teach effect techniques and help in solving issues that may arise.
An attentive management team
You should expect responsive, friendly and effective customer service. Your cleaning service’s management team should be proactive, engaged and accessible.
If your current cleaning service does not meet or exceed these basic qualifiers, please call Executive Cleaning Services and inquire about our Quality Assurance Process and Clean Guarantee.