Why you should be cautious about a “low ball” cleaning bid.

It has been said that, “you get what you pay for.”  That is certainly true in commercial cleaning. Cleaning bids are calculated on the time it will take a cleaner to perform all the tasks requested.  There is a definite connection between time spent and quality.  Most cleaning starts off great and then quality starts to decline.  There is usually a strong correlation to time spent at the site.  What you want to avoid is a bid that only allows time for a “trash and dash” approach to cleaning, no matter what tasks are on your checklist.

Here are three questions to ask “Low Ball” bidders:

  • How much time have you budgeted per cleaning visit?
  • How did you determine that time?
  • How will you stick to the time you have estimated?

At Executive Cleaning Services, we have systems and guarantees in place to ensure you get a quality cleaning.  We monitor hours on all of our accounts to confirm that the cleaner is there for the right amount of time.  Our quality guarantee means you don’t pay for services that have not been performed.  We have systems and guarantees in place to ensure you get what you are paying for.

Five things the best janitorial cleaning companies do differently

There are several qualities to evaluate when it comes to choosing the right janitorial cleaning company for your facility. The best companies are experienced, honest and understand that their work reflects on the impression you give to your customers.

Qualities to look for in a janitorial cleaning company

1. Communication

Communication should be proactive and clear. Does your cleaning service make necessary adjustments to give what you’re paying for? We give log books to our clients where they can leave and receive notes on anything that needs fixing or extra care. A supervisor inspects the communication and oversees the project to ensure that these needs are met.

2. Customer care

The best janitorial cleaning companies have a system in place for customer care, such as accepting special requests and responding to emergencies. Our management team is readily available to clients to answer questions and to address any concerns.

3. Quality assurance process

How does your cleaning service ensure superior results? We have a six-point Clean Guarantee checklist in place to ensure the highest quality assurance for every project:

  • Hiring process
  • Training process
  • Customized client checklist
  • Client communication log book
  • Supervisor inspections
  • Operations manager inspections

4. Employee supervision

You should be able to trust your cleaning personnel, especially after hours. Our staff is insured, bonded, background checked and drug-screened. We supervise our technicians to ensure that  HIPPA is observed and sensitive business documents remain secure and undisturbed.

5. Professionalism

You should expect service that is detailed, efficient and professional. We make sure that your expectations are met by developing a customized plan for your project. Our personnel is on time with all equipment and are highly trained.

Contact us

Executive Cleaning has all of these qualities in place to ensure the best cleaning results. Contact us to learn more about our janitorial cleaning services in Eugene, Albany and Salem.